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Frequently Asked Questions
Quick, direct answers about our services, location, and how to book.
What are your opening hours?
We are open daily from 11:00 AM to 8:00 PM. You're welcome to walk in, though we recommend calling or WhatsApp-ing ahead for eye examinations.
Where are you located?
You'll find us at Blk 437 Fernvale Rd, #01-04A, Singapore 790437, in the heart of the Fernvale neighbourhood.
Do you offer myopia management for children?
Yes. Myopia management is one of our clinical focuses. We provide orthokeratology (Ortho-K) lenses and myopia control strategies tailored for children, backed by regular monitoring and follow-up care.
What services do you provide?
We offer standard eye tests, full comprehensive eye consultations, myopia management consultations, and frames/lens repair consultations. Our team also helps you select frames and lenses suited to your prescription, lifestyle, and budget.
How do I book an appointment?
Simply call us at 6441 1318 or WhatsApp us at 9048 5935. We'll find a convenient time for your visit.
Do you stock designer frames?
Yes. We carry a curated range of eyewear and sunglasses brands including Vogue, Braun Buffel, Charmant, Emporio Armani, Armani Exchange, Silhouette, Coach, Oakley, Ray-Ban, Tom Ford, Porsche Design, and Burberry.
Do you accept insurance?
We do not process insurance claims directly in-store. However, we can issue a detailed receipt for you to submit to your insurer or corporate benefits provider for reimbursement.
What's your experience as an optometrist?
Eyecandy Optical is a family-owned optical shop that has been serving the community for nearly 20 years. Our experienced optometrists provide personalised care for patients of all ages, from children to seniors.
Still have questions? We're happy to help.